Shipping policy
Shipping Policy
SpringDev LLC
Last Updated: February 1, 2026
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
Note: Large equipment such as 3D printers, laser engravers, and CNC machines may require additional processing time for quality inspection before shipping.
Shipping Methods & Estimated Delivery Times
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Calculated at checkout |
| Expedited Shipping | 3-5 business days | Calculated at checkout |
| Express Shipping | 1-3 business days | Calculated at checkout |
| Freight (Large Equipment) | 7-14 business days | Calculated at checkout |
FREE SHIPPING on orders over $500!
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier peak seasons, or other unforeseen circumstances.
International Shipping
We currently ship to select international destinations. International shipping times and costs vary by location and will be calculated at checkout.
| Region | Estimated Delivery |
|---|---|
| USA / Canada | 7-14 business days |
| Europe | 10-21 business days |
| Other Countries | 14-30 business days |
Please Note: International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Large Equipment & Freight Shipping
3D printers, laser engravers, CNC machines, and other large equipment may ship via freight carrier. For freight shipments:
- Signature is required upon delivery
- Please inspect packaging for damage before signing
- Delivery appointments may be scheduled by the carrier
- Ground-floor delivery to residential addresses
Order Tracking
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package. You can also track your order status by logging into your Sprint Dev account.
Shipping Address & Delivery
Please ensure your shipping address is correct before finalizing your order. Sprint Dev is not responsible for packages delivered to incorrect addresses provided by the customer.
If you notice an error in your address, please contact us immediately. Address changes cannot be guaranteed once the order has entered the fulfillment stage.
Lost or Damaged Packages
Damaged Items
If your equipment arrives damaged, please take photos of the packaging and the product and contact us within 48 hours of delivery. Do not discard the original packaging until the claim is resolved.
Lost Packages
If tracking shows "delivered" but you haven't received your package, please check with neighbors or your building manager before contacting the carrier and our support team within 7 days.
Contact Us
If you have any questions about the shipment of your order, please contact us:
SpringDev LLC
1209 MOUNTAIN ROAD PL NE, STE N
ALBUQUERQUE, NM 87110
United States
Email: sprintdev.shop@outlook.com
Phone: +1 (618) 418-1199
This shipping policy is subject to change without notice. Please check back periodically for updates.